Last updated: 20 October 2026
This page is a starter policy for YatraVanta. Review and adapt it to your actual operations before publishing.
1. Information we may collect
Depending on how you use our website and services, we may collect your name, phone number, email address, pickup and destination details, travel dates, passenger requirements, enquiry messages, booking records and payment status information.
Payment card or bank credentials should not be sent through ordinary contact forms. Any payment should use a verified payment method communicated for the booking.
2. How we use information
- To respond to enquiries and prepare travel quotes.
- To coordinate transport, tours, accommodation or other requested services.
- To communicate booking updates, changes, customer support and relevant service information.
- To maintain business records, prevent misuse and meet legal obligations.
- To improve website reliability and understand usage where appropriate analytics are enabled.
3. Sharing information
We may share relevant details with drivers, vehicle operators, hotels, activity providers, payment processors, technology providers or other suppliers when needed to fulfil your request. We may also disclose information when required by law or to protect legal rights.
We do not promise that every supplier or external service follows the same privacy practices. Review their policies where applicable.
4. Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including customer support, accounting, dispute handling and legal compliance. We use reasonable safeguards, but no online system can be guaranteed completely secure.
5. Your choices and requests
You may contact us to request access, correction or deletion of personal information, subject to applicable law and records we are required to retain. We may need to verify your identity before responding.
6. Children
Our website is intended for people arranging travel services, not for children to submit personal information independently. A parent or guardian should provide information needed for a child's travel booking.
7. External links and updates
Our website may link to third-party websites or services. We are not responsible for their privacy practices. We may update this policy as our services or legal obligations change.
8. Contact
For privacy questions or requests, contact [Add privacy contact name/role] at the official business email listed on our Contact Us page. Replace this placeholder before publication.